Topics

Seven decision questions, grouped into the three Parts of the course. Each topic page has the same shape: what the decision is, why it matters, key concepts, hands-on activity, data, games, and optional further resources.

Part 1 · How We Make Things

DECISION 1
"What kind of operation are we running?"
Process Types, Layout & Project Management
Weeks 2–3
DECISION 2
"Where's the bottleneck?"
Process Analysis, Capacity, Little's Law
Week 4

Part 2 · Where Stuff Comes From & How We Plan

DECISION 3
"Where should we build, and who supplies us?"
Sourcing, Lean & Logistics
Weeks 5–6
DECISION 4
"What should we make, and how much?"
Forecasting & Sales/Operations Planning
Weeks 8–9
DECISION 5
"How much should we hold, and when do we reorder?"
EOQ, ABC, Safety Stock & MRP
Weeks 10–11

Part 3 · How We Optimize

DECISION 6
"How do we keep quality high?"
TQM, DMAIC, Seven Tools & SPC
Weeks 13–14
DECISION 7
"Whose work goes first, and how does it all connect?"
Scheduling, Theory of Constraints & ERP
Weeks 12, 14