Integrative Case 6

GreatLakes Logistics — Route Optimization

A regional carrier with a real delivery network around the Great Lakes is bleeding margin on overlapping routes, late deliveries, and bullwhip-driven order swings from a handful of big customers. Re-design the routes, diagnose the bullwhip, and recommend the operational changes that pay for themselves in a quarter.

Logistics Route Optimization Bullwhip Capstone

The business problem

GreatLakes serves customers across multiple states with overlapping truck routes, inconsistent delivery windows, and rising fuel cost. A handful of large customers are swinging order quantities week over week, and the dispatcher's schedule shows ten truck-hours a week of wasted backhauls. Re-route the network; show whether the bullwhip is the root cause of the schedule chaos; recommend the smallest set of changes that recover the margin.

Case kit

Everything you need
Deliverable

A one-slide recommendation to the VP of Operations:

  1. The new network. Optimized routes, with the miles or hours saved per week.
  2. The bullwhip diagnosis. Which customers are the source, with the order-variance numbers.
  3. The fix. One operational change (information sharing, smaller batch sizes, or order policy) to dampen the bullwhip at the source.
Topics you'll be applying

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